Refund and Returns Policy
Effective Date: June 16, 2024
1. Introduction
Thank you for shopping at https://ozempic.fit. We are committed to providing our customers with the highest quality weight loss medication. Please read our Refund and Returns Policy carefully before making a purchase. By completing your purchase, you acknowledge that you have read, understood, and agree to the terms of this policy.
2. No Refunds
Due to the nature of our products, we do not offer refunds on any purchases. All sales are final. We advise customers to thoroughly review all product information and consult with their healthcare provider before making a purchase.
3. Damaged or Defective Items
We understand that occasionally items may arrive damaged or defective. If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue promptly.
4. How to Report a Damaged or Defective Item
To report a damaged or defective item, please follow these steps:
- Contact Us: Email our customer service team at support@ozempic.fit with your order number and a detailed description of the issue.
- Provide Evidence: Include clear photos of the damaged or defective item and the packaging it arrived in.
- Resolution: Once we receive your email and assess the damage, we will contact you to discuss the next steps, which may include a replacement or store credit.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@ozempic.fit with your order number and details about the product condition. We will provide instructions on how to proceed with the exchange.
6. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a replacement item, the cost of return shipping will be deducted from your exchange.
7. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
Email: support@ozempic.fit
Address: Ozempic Fit, 123 Wellness St, Health City, TX 12345, USA
8. Changes to This Policy
We reserve the right to update or change our Refund and Returns Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any changes.
Thank you for your understanding and for shopping at https://ozempic.fit. We appreciate your business and are committed to providing you with the highest quality products and service.
